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Phone Issues.. Any advice?

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Posted by: X'Nedra

OK Guys, I haven't written in a while (but I have been watching ).

My RM studies in Krasnodar, however his hometown is Novorrosisk. Since October I have had no issues in reaching him by telephone. Just recently he went on a trip to Moscow, and I have not been able to reach him in Krasnodar ever since. He will be on ICQ with me while I am calling him, the line is ringing on my end, but it never rings on his end.

He was in Nororrosisk the other day and when I called, we connected fine with no troubles and had a great conversation. When he returned to Krasnodar, the phone isssues began again.

I have called my cellular service and everything is all set with my phone, his service (beeline or soemthing like that) cannot provide him with any rational answers. I have tried just about everything on my end.... NO luck!

Has anyone else experienced this type of issue? If so, how did you finally resolve it?

As all of you are aware, the wait for our loved ones is murder... and when you take away telephone conversation, it is almost too much to bare E-mail, and ICQ are great.... But there is no comparison to hearing thier voices.. I can only imagine how it was for people in our situation when the internet was not so easily accessible. My RESPECT and ADMIRATION to all of you.

I'd appreciate any input.... I don't even care if it goes off topic, I am so frustrated right now I and I need a distraction..... But solving the phone problem would be nice... Please help before i end up like



Posted by: EasyTarget

Quick suggestion:
If you are both on ICQ, can he download skype and you can talk through the computer. No charge if you are talking computer to computer. Or how about talking through MSN, Yahoo, etc... I am not sure if ICQ has a voice option.

Are you calling him through a phonecard? Maybe the phonecard company does not have a local access number in Krasnodar.



Posted by: Spakoyna

Phone service in Russia can really be hit and miss when you get outside the major cities. We have a devil of a time calling a mutual friend in a small city south of Moscow. It usually takes an average of 5 attempts before we can both hear each other. :-( I even had this problem at times calling my wife in Novosibirsk....but rarely have a problem now(3 years later) calling her family.

Off topic a little... I had a devil of a time with my email provider. Even had an employee tell me they would reject emails from a server if they rejected theirs. She went through 3 or 4 providers before we found 1 which was dependable. Well after it didn't mater a class action suit came up against my email provider for the same problems I was having.... I joined and I think I received a $10 check as my settlement! They were intentionally blocking email from certain areas anbd providers. I paid for a service... It was not their right to say who I should and should not be able to receive email from. She never had a problem receiving emails from me!



Posted by: X'Nedra

Quote:
Originally Posted by EasyTarget
Quick suggestion:
If you are both on ICQ, can he download skype and you can talk through the computer. No charge if you are talking computer to computer. Or how about talking through MSN, Yahoo, etc... I am not sure if ICQ has a voice option.

Are you calling him through a phonecard? Maybe the phonecard company does not have a local access number in Krasnodar.


Thank you for responding. I appreciate it very much!

The computer option is good, however our hours are very conflicting, between my work schedule and his free time for conversations. I usually call him during my lunch while I am at work so a computer is not handy. But I will try this during the weekend when I have access. I will save $$$ thousands so thanks for that!

I cannot reach him even through the phone card. All of this is so strange because it is the same number I have been reaching him at for months using both my cell phone and the calling card and I have had no past issues. It makes no sense to me at all.



Posted by: X'Nedra

Quote:
Originally Posted by Spakoyna
Phone service in Russia can really be hit and miss when you get outside the major cities. We have a devil of a time calling a mutual friend in a small city south of Moscow. It usually takes an average of 5 attempts before we can both hear each other. :-( I even had this problem at times calling my wife in Novosibirsk....but rarely have a problem now(3 years later) calling her family.

Off topic a little... I had a devil of a time with my email provider. Even had an employee tell me they would reject emails from a server if they rejected theirs. She went through 3 or 4 providers before we found 1 which was dependable. Well after it didn't mater a class action suit came up against my email provider for the same problems I was having.... I joined and I think I received a $10 check as my settlement! They were intentionally blocking email from certain areas anbd providers. I paid for a service... It was not their right to say who I should and should not be able to receive email from. She never had a problem receiving emails from me!


He will not receive messages if I send them from my house, and I will not get his either. I just use my work e-mail and set up a rule that auto forwards any of his e-mails to my home address. But I think I may have ten bucks coming my way! I think i need to call my ISP and

On another note, most of the time I still have to make several attempts as well. I feel like I am calling a radio show contest "all circuits are busy, please try your call again later" sometimes it drives me absolutley crazy, but at least I got through eventually. Thanks for the input!



Posted by: Spakoyna

Quote:
Originally Posted by X'Nedra
He will not receive messages if I send them from my house, and I will not get his either. I just use my work e-mail and set up a rule that auto forwards any of his e-mails to my home address. But I think I may have ten bucks coming my way! I think i need to call my ISP and

On another note, most of the time I still have to make several attempts as well. I feel like I am calling a radio show contest "all circuits are busy, please try your call again later" sometimes it drives me absolutley crazy, but at least I got through eventually. Thanks for the input!


Have you tried different phone providers? There is a difference! Some work well in some areas, some don't. I will say this... 1 time I tried to get through and couldn't on 2 calling cards...decided to try dial direct for the heck of it(most are very expensive) and call went right through!



Posted by: X'Nedra

Quote:
Originally Posted by Spakoyna
Have you tried different phone providers? There is a difference! Some work well in some areas, some don't. I will say this... 1 time I tried to get through and couldn't on 2 calling cards...decided to try dial direct for the heck of it(most are very expensive) and call went right through!



He is going to get a calling card or new sim card tomorrow and see if that works. We are keeping our fingers crossed. Hopefully all will be good! I have tried a couple of calling cards over the course of 7 months and they have always worked (not an impressive connection, but at least good enough for conversation). When I couldn't get through on a calling card I would just use my cell phone and it was crystal clear. I thank you again. If he switches providers and it still does not work, I will try this method (although expensive, probably still cheaper than my cell phone bill).

There was never a problem before and nothing has changed (including the relationship, we are very close and frustrated). It has me so puzzled . I just feel the need to satisfy my curiosity even after my aggravation is quelled with a definitive solution. Does anyone have any theories?



Posted by: EasyTarget

Well calling on your cell phone is the most expensive option, however I don't know which carrier you use but almost all of them have a cheaper rate available, if you sign up for their international plan. It is usually $5 extra month and will drop the per minute charge in half. Granted no where as cheap as a calling card, but better.



Posted by: X'Nedra

I have the the international plan and go through Verizon.. I can't complain because I always get a clear connection and until this time, have never had any problems. It is still costly though I will estimate 30 cents per minute.

It wasn't such a big deal in the beginning, but now I have purchased a home for us, and with the visa expenses ... It is starting to get a little scary, I need to save where I can.

(I might add that I stupidly bought the house during the holiday season, but at least it was a buyers market. I don't think any homeowners out there require any further explanation)........ And now off topic.....

I just have to view all of this as another test of character and will. In hindsight, I have learned so much throughout this entire relationship/process, I have decided to just go with the flow



Posted by: Spakoyna

Quote:
Originally Posted by X'Nedra
I have the the international plan and go through Verizon.. I can't complain because I always get a clear connection and until this time, have never had any problems. It is still costly though I will estimate 30 cents per minute.

It wasn't such a big deal in the beginning, but now I have purchased a home for us, and with the visa expenses ... It is starting to get a little scary, I need to save where I can.

(I might add that I stupidly bought the house during the holiday season, but at least it was a buyers market. I don't think any homeowners out there require any further explanation)........ And now off topic.....

I just have to view all of this as another test of character and will. In hindsight, I have learned so much throughout this entire relationship/process, I have decided to just go with the flow


LOL! 30c per/m is cheap. I was referring to the good ole fashioned landline! I think it was somewhere between $3+$4 per minute for me!



Posted by: X'Nedra

Quote:
Originally Posted by Spakoyna
LOL! 30c per/m is cheap. I was referring to the good ole fashioned landline! I think it was somewhere between $3+$4 per minute for me!


Thanks for that!!! I feel much better now!



Posted by: MikeCa

I sometimes have had trouble reaching certain Russian numbers with particular LD companies. I usually buy a 30 dollar LD card from Costco and it works fine most of the time. The times it hasn't worked, I've used my T-mobile International at 2.00 a minute and was able to connect. I have also used various 10-10 dial around numbers.

Different LD companies route their calls different ways. See what provider works best and stick with it.

Quote:
Originally Posted by X'Nedra
He was in Nororrosisk the other day and when I called, we connected fine with no troubles and had a great conversation. When he returned to Krasnodar, the phone isssues began again.

I have called my cellular service and everything is all set with my phone, his service (beeline or soemthing like that) cannot provide him with any rational answers. I have tried just about everything on my end.... NO luck!

Has anyone else experienced this type of issue? If so, how did you finally resolve it?

As all of you are aware, the wait for our loved ones is murder... and when you take away telephone conversation, it is almost too much to bare E-mail, and ICQ are great.... But there is no comparison to hearing thier voices.. I can only imagine how it was for people in our situation when the internet was not so easily accessible. My RESPECT and ADMIRATION to all of you.

I'd appreciate any input.... I don't even care if it goes off topic, I am so frustrated right now I and I need a distraction..... But solving the phone problem would be nice... Please help before i end up like




Posted by: GentleGiant

I could never get through to my last Russian girl when she was in her home city of Kostroma, as with you, my end was ringing, but hers was not, yet she was receiving calls without any problems from friends in the US and Finland; as soon as she left the city my calls got through without problem. This went on for months and lead to us eventually breaking up.



Posted by: disculmawsu

I think must just telephone services. Once in a while I will call O in Moscow and the phone will ring and she will answer and then she can't hear me. I call right back and everything is fine.



Posted by: sudden

well i dont know if this has been suggested or not. but has anybody tried teamspeak, to talk to their, woman
its mostly used by online gamers.but i have talked to guys in russia while playing online games
you can set up your own pc as a teamspeak server, and she just needs the ip for it.and of course the soft ware



Posted by: CaptainCanuck

Quote:
Originally Posted by sudden
well i dont know if this has been suggested or not. but has anybody tried teamspeak, to talk to their, woman
its mostly used by online gamers.but i have talked to guys in russia while playing online games
you can set up your own pc as a teamspeak server, and she just needs the ip for it.and of course the soft ware


Here's the link for the above mentioned software:

http://www.goteamspeak.com/

the site information says it works for windows, apple and linux o/s. I have only seen it on windows. The voice quality is good, I was talking to a person in Australia from Canada. I didn't set up the software but from what I was told it does require someone who is capable of installing software and knows more than a little about computers. In addition it probably would not work well on dial up, although it might work, just not as well as on DSL/broadband. Being a techie or having one on hand would probably be a good idea.



Posted by: CaptainCanuck

Quote:
Originally Posted by CaptainCanuck
Here's the link for the above mentioned software:

http://www.goteamspeak.com/

the site information says it works for windows, apple and linux o/s. I have only seen it on windows. The voice quality is good, I was talking to a person in Australia from Canada. I didn't set up the software but from what I was told it does require someone who is capable of installing software and knows more than a little about computers. In addition it probably would not work well on dial up, although it might work, just not as well as on DSL/broadband. Being a techie or having one on hand would probably be a good idea.


New guy and I'm already quoting myself.
The official download site is here:

http://www.goteamspeak.com/?page=downloads

Here is a how to on installing teamspeak on a Windows O/S:

http://www.wikihow.com/Install-a-Te...rver-on-Windows

Linux O/S:

http://www.goteamspeak.com/?page=tutorial_b

Mac O/S X: is a 1.0 BETA version this means the software company is testing the software on you (I'm not kidding) and pretty much anything could happen, but there's a chance it won't. If you want to try it:

http://www.infres.enst.fr/~zalila/assert/teamspeak.html
also shows installation for Windows & Linux

As with the installation of all software/hardware read the instructions SLOWLY at least TWICE make sure you have everything you need, make a list and check it TWICE (yes, just like Santa).

If you have a choice and who doesn't have computers with Mac O/S X, Windows and Linux, I would use Linux, this type of stuff is what Linux is made for, but almost everybody uses Windows, including me.



Posted by: disculmawsu

Another option is use calling service. The service I use allows to avoid having to type a pin number everytime I call O by allowing me to register the number of the telephones I am use, including my cell telephone. I like this so my folks call me in Russia and O could call her mother when she visits- all they need to dial the number in Russia and they are connected.
As mentioned earlier sometimes there is some difficulty, but most of the time is very well.



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